Eastham & DistrictWelfare Trust
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Community impact

Counted carefully, reported plainly, audited each July.

The figures and stories on this page come from our 2024–25 trustees' report, independently examined by the appointed independent examiner, Chartered Accountants. We publish more numbers, in less helpful prose, in the full report.

2024–25 in numbers

A year measured in small,
verifiable acts.

0Households helpedAcross grants, casework, befriending and the Practical Recovery Aid programme membership.
£0Direct supportIncluding £1,800 in same-week hardship grants.
0Volunteer hoursBy a small group of volunteer trustees across eight programmes.
0%Spent on programmesOf every £1 received, 94p reached a programme.
Where the work happened

Programme-by-programme,
quietly itemised.

A full version, with cohort sizes and outcome notes, appears as Appendix B of our annual report.

Heating & Warmth Aid

Heating grants & draught-proofing · winter only

£1,800 paid · a handful of small grants+58% YoY
71 draught-proofing fits+14% YoY
18 radiator replacementsnew

Quiet Visits

Mental wellbeing drop-in · every Tuesday

318 individuals visited+22% YoY
64% returned 2+ times+9pp
52 onward referralsto Tenbury Mind

the Practical Recovery Aid programme

Members' food club · Wed & Sat

412 member households+18% YoY
1,406kg veg from allotment+11% YoY
87% rate dignity 'high'survey n=240

the Mobility & Equipment fund (year 1)

Youth bursaries · 14–24 year olds

104 bursaries paid£22,672
81% positive 6-month outcomen=82
Median decision time6.5 days

Friendly Check-ins

Befriending phone calls · twice weekly

264 active recipients+12% YoY
27,456 calls loggedavg 20 min
96% volunteer retention12-month

Discretionary Grants

One-to-one casework with Trust adviser

1,398 casework conversations+24% YoY
£74,200 secured for clientsbenefits etc.
72% appeals successfuln=148
Ward by ward

Where the work landed,
and where the money went.

Eastham

£124,800 across 612 households. Highest demand for the Small Grants Fund (£42k) and Friendly Check-ins. 47 the Mobility & Equipment fund bursaries.

Tenbury

£420 across a small number of households. Heating & Warmth Aid demand grew 64% YoY here, particularly on the cottages along the lane. 38 carers' grants.

Eastham village

£380 across a small number of households. The the Practical Recovery Aid programme is centred at Eastham Village Hall; 78% of the Practical Recovery Aid programme members live within an 800-metre radius.

the parish village

£72,800 across 412 households. Smaller in population; specific cluster of older long-leaseholders facing maintenance demands.

Eastham

£180 across a small number of households. Mostly Quiet Visits visitors and the Mobility & Equipment fund bursaries (Tenbury High partnership).

Adjoining lanes

£60 across a small number of households in the adjoining lanes of the parish. By long-standing convention, the Trust accepts cases from these adjoining lanes.

Three case studies

Particular people,
with their permission.

Each of the three case studies on this page is published with the written, revocable permission of the person concerned. Names have been changed for two; the third asked us not to change his.

Watercolour-style photograph of an older woman's hands holding a mug of tea on a wooden table.Heating & Warmth Aid · Eastham
February 2025

"Mrs T.", 78, who could not pay her February heating bill

Widowed eighteen months, on the state pension with a small the local mill pension. Boiler broken since Boxing Day. Tuesday morning phone call to the Trust at 09:14. Engineer on site Wednesday afternoon; £680 paid direct to the local heating engineer (Eastham) Ltd; £140 emergency fuel voucher in hand by Thursday lunchtime. She is now on the Friendly Check-ins list, Tuesday and Friday, with Margaret.

A pair of new safety boots beside an apprentice's grey backpack on a tiled hallway floor.the Mobility & Equipment fund · Tenbury
August 2024

a young parishioner, 17, who needed boots, a bus pass, and a calculator

Offered an apprenticeship at the Teme Valley Engineering Co-op; required Class 2 safety boots (£68), a Casio scientific calculator (£24), four weeks of bus tickets (£68) and a basic toolkit (£58). small parish grant of £218 paid within seven days. Currently in second year of apprenticeship, working towards Level 3.

An empty bench at the parish common looking out over the Teme, with a thermos and a paperback on it.Carer Relief · the parish village
May 2025

"Marian", 64, who had not had a weekend off in eleven months

Caring full-time for her husband, who has early-onset Parkinson's. Two-night respite in a small Anglesey B&B (£260) plus a replacement washing machine (£348) split across the Carer Relief and Discretionary Grants. Marian rang to tell us about the seabirds.

A bound copy of the parish Voluntary Sector Observatory evaluation report on a desk with a glass of water and a fountain pen.
Independent evaluation

A second pair of eyes,
every three years.

Every three years the Trust commissions an independent evaluation of its work by the parish Voluntary Sector Observatory at the University of Chester. The 2023–25 evaluation is now in its final draft and will be published in November 2025.

Headline findings, in advance:

  • SROI of £1.92 per £1 raised across the Trust's combined programme portfolio (conservative methodology, lower bound).
  • 87% beneficiary satisfaction with the speed of decision-making on Small Grants Fund applications.
  • 96% volunteer retention over twelve months — the highest of any small charity in the parish surveyed.
  • 61% of beneficiaries reported using fewer NHS or council services as a direct result of Trust support.
Read the reports →